Our candles are guaranteed to be free from defects, such as container breakage during shipment or wick displacement. Please understand that each candle is hand poured individually and may contain properties that conform to hand pouring. Soy Candles are a BIO-DEGRADEABLE food product that may NOT be eaten due to the fragrance oil that it contains. However, all of our candles are made with BODY SAFE FRAGRANCE OILS, and may be used as a body candle also. WE are not responsible in any way if you happen to be allergic, or burn yourself. PLEASE use caution around flames and common sense when dealing with HOT SOY WAX! Any bio-degradeable product will have a shelf life and therefore, should be burned within 1-2 months, or the colors may start to fade and the soy may start to break down or expand and cover the wick. If for any reason this happens, you may dig away the expanded soy and light the wick. The color fade in no way will affect the fragrance or burn properties. If for any reason you find that you are dissatisfied with your candle or products, then please contact us within 3 business days so that we can replace your item. No Cash Refunds. Exchanges Only.